Lesson 1:  Do Your Research:  Exploring the Company’s Website & Beyond

"Where you decide to work should be based on where your interests lie.  Taking time to thoroughly research an organization prior to applying and/or before the interview will help to determine whether the job will be a good fit for your life style."

So You Landed an Interview...

You have landed an interview for your dream job in the healthcare field, and now it is time to prepare.  Hopefully, you spent some time researching the organization before you applied to it, but now is the time to learn as much as you possibly can. 


In this lesson we will discuss how to conduct thorough background research for your upcoming job interview.  If you are taking this course and have not landed and interview, use the information that you learn to research companies that you would like to work for. 


Working with a Certified Career Coach, who specializes in the medical field can be beneficial to help you narrow down your target companies.

Types of Medical Facilities that You May Interview with

If you are a licensed healthcare provider or medical professional, there are several types of medical facilities that you may choose work for such as a:


  • Medical clinic

  • Hospital

  • Military healthcare facility

  • Acute care facility

  • Adult daycare center

  • Counseling facility

  • Alternative healthcare facility

  • Home healthcare organization

  • Therapeutic care center

  • Hospice center

  • Long-term care facility

  • Nursing home

  • Medical laboratory

  • Telehealth organization

  • Primary care center

  • Specialty care treatment center

  • Health insurance company

  • Healthcare research facility


Where you decide to work should be based on where your interests lie.  Taking time to thoroughly research an organization prior to applying and/or before the interview will help to determine whether the job will be a good fit for your life style.  Working with a supportive accountability partner and designing a comprehensive career progression plan will help you to remain focused.


Once you accept an interview, your goal should be to effectively market yourself to the employer and close the deal.  Your well written medical resume helped to make a great first impression, but it does not guarantee that you will land the job. 


Mistakes such as arriving late, dressing unprofessional, failing to bring a copy of your resume, and being unprepared make a bad impression. 


You may also make the mistake of failing to connect the employer’s wants with your skills & qualifications.  Many individuals make this mistake by spending too much time discussing their own wants and needs instead of how they can best support the employer. 


Remember that the medical facility is hiring you to assist them, and it is not the other way around!


You can avoid this pitfall by conducting research ahead along with reviewing the key items in the original job description.


During a live interview, you cannot tell the employer to refer to your resume.  You will need to craft answers for each interview question based on the information presented on the resume and your background research.

What You Should Know About Potential Employers Prior to the Interview


Begin the research process by reviewing the healthcare organization’s website.  Examples of the type of information that you should seek to learn about the medical facilities that you are interviewing with or interested in working for includes:


  • Mission, values, and goals

  • Services, target demographic, and community engagement

  • Knowledge, skills, and abilities necessary to succeed in the position

  • Expectations for employees and the company culture

  • Founding history

  • Strategic plan goals (long-term growth, etc.)

  • Leadership team and departmental managers (review the organizational chart if available)

  • Name(s) of your interview committee members

  • Number of employees

  • Patient to employee ratios

  • Employee benefits

  • Local and national competitors (if applicable)

  • Average salary or hourly wage

  • Average patient or client case load sizes

  • Facility accreditation/inspection ratings (if applicable)

  • Financial data (if applicable)

  • Recent company events and news

  • Employee reviews

  • Patient/Customer reviews


Use websites such as Indeed, Yelp, and Glassdoor to learn how customers and employers may rank the facility.  Review sites such as Medicare.gov or the Joint Commission’s Qualitycheck.org for ratings. 

Pre-Interview Research Helps You to Be Prepared

Sifting through the data can be overwhelming and time consuming for busy healthcare professionals, partnering with an experienced workforce development professional will help you to focus on the most important details in preparation for your job interview.


When conducting background research, it is important to keep your information organized. 


Use the information that you learn about the medical facility as an empowerment tool to confidently answer interview questions.  Site examples of you would be able to support the organization and pose questions of your own.


Finally, be sure to focus on the right information needed for the position that you are applying for.


Next, we will discuss the 10 most common types of healthcare job interviews 

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